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Welcome to Frazina’s Custom Prints! Please read these terms and conditions carefully before using our website or placing an order. By accessing or using our services, you agree to be bound by the following terms and conditions:
1. Product Customization: a. When personalizing products, you are solely responsible for ensuring that all content, including images, text, and designs, comply with applicable laws and regulations. You must have the rights and permission to use any copyrighted or trademarked material. b. We reserve the right to refuse customization of any content that we deem offensive, inappropriate, or infringing upon the rights of others.
2. Pricing and Payment: a. All prices displayed on our website are in the specified currency and are subject to change without prior notice. b. Order payments can be made through the available payment methods specified on our website. You are responsible for providing accurate and complete billing information.
3. Order Confirmation: a. Once you place an order with us, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of your order; it is a confirmation of receipt. b. We reserve the right to cancel or refuse any order, at our sole discretion, for reasons including but not limited to product availability, pricing errors, or suspicious activity.
4. Production and Shipping: a. The production time for customized products may vary depending on the complexity of the design and the current order volume. We will provide you with an estimated production time during the ordering process. b. Shipping times will vary depending on the shipping method selected and your location. Please note that these times are estimates and may be subject to delays beyond our control.
5. Returns and Refunds: a. Due to the personalized nature of our products, we do not accept returns or offer refunds unless the product is defective or damaged. If you believe your product is faulty or damaged, don't hesitate to contact our customer support within 14 days of receiving your order. b. In the event of a return or refund, you may be required to provide photographic evidence of the defect or damage. We reserve the right to determine the appropriate resolution, including a replacement or refund.
6. Intellectual Property: a. All intellectual property rights, including copyrights and trademarks related to our website, products, and content, are owned by or licensed to Frazina’s Custom Prints. You may not use, reproduce, modify, or distribute our intellectual Property without prior written permission.
7. Limitation of Liability: a. We strive to provide accurate and reliable information on our website, but we do not guarantee its completeness, accuracy, or reliability. You acknowledge and agree that using our services is at your own risk. b. In no event shall Frazina’s Custom Prints or its employees, directors, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products.
8. Governing Law and Jurisdiction: a. These terms and conditions shall be governed by and construed following the laws of the jurisdiction where Frazina’s Custom Prints is located. b. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
9. Privacy Policy: a. We are committed to protecting your privacy and ensuring the security of your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.
10. Communication: a. By using our services, you consent to receive communications from us, including promotional emails, updates, and order-related notifications. You can unsubscribe from these communications anytime by following the email instructions or contacting our customer support.
11. Third-Party Links: a. Our website may contain links to third-party websites not owned or controlled by Frazina’s Custom Prints. We are not responsible for the content or practices of these websites. Accessing and using third-party websites is at your own risk, and we recommend reviewing their respective terms and privacy policies.
12. Modifications to Terms and Conditions: a. We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.
13. Severability: a. If any provision of these terms and conditions is found invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid one reflecting the original intent to the maximum extent possible.
14. Entire Agreement: a. These terms and conditions, along with any additional policies or agreements referenced herein, constitute the entire Agreement between you and Frazina’s Custom Prints regarding the use of our website and services, superseding any prior agreements or understandings.
15. Waiver: a. The failure of Frazina’s Custom Prints to enforce any provision of these terms and conditions shall not be considered a waiver of that provision or the right to enforce it later.
Using our website or placing an order, you acknowledge that you have read, understood, and agreed to these terms and conditions. Don't hesitate to contact our customer support before proceeding if you have any questions or concerns.